The diapers need to be pre-washed at least once before use. If using hemp inserts, wash & dry them separately 3-4 times on hot. If you bought several diapers, you may want to pre-wash one or two first. We can only refund or exchange on unused/unwashed products.

Washing the Diapers
Keep your wet and dirty diapers in a diaper pail.

1. Wash your diapers in any temperature with the recommended amount of detergent per load as stated on the detergent’s box/bottle. Over-dosing on detergent also produces build up and is the single most common cause of leaking problems as it will leave residue causing your diapers to possibly leak, or leave baby with a rash. Using too little on the other hand, will cause your diapers to stink.
2. An additional rinse can be used for particularly soiled loads. Make sure that your diapers are rinsed clean. Any residue from poop, urine, detergent or vinegar can make your diapers smell.
3. Tumble dry on any temperature or line dry.

Do not use fabric softeners or diaper rash creams. Softeners & creams leave a waxy residue on the fabric making them less absorbent, water repellent and may potentially cause leaks. Be aware that if you use dryer sheets in your dryer for other laundry this can coat your dryer and transfer to your diapers. "Free and clear" type detergents and natural products and soaps are not recommended for diapers containing polyester because of the soap build up they tend to leave. This build up can cause repelling, leaks and rashes in sensitive skin.

Do not use bleach. This will cause the diaper's fabric & elastic to prematurely deteriorate.

Do not stretch the diaper while it is still warm. Allowing the diaper to cool after taking it out of the dryer will extend the life of its elastic.

Stain removal. If staining occurs, it is important that any products used on the diapers and covers to remove the stains are mild so as not to irritate the baby’s skin and/or cause the diapers to prematurely deteriorate. In most cases, laying the stained diapers out in the sun is the safest and most effective way of removing stains.